Terms of service

Terms of Service

Welcome to Story Trunks! By purchasing our handcrafted storytelling dioramas, you agree to the following Terms of Service. Please read them carefully before placing an order.


1. General

  • Our dioramas are designed as storytelling and decorative pieces for children and families. While they are safe to handle, they are not toys and may contain small parts not suitable for children under 3 years.

  • By using our website/shop, you agree to provide accurate information during checkout and to respect our intellectual property.


2. Orders & Payment

  • All prices are listed in USD.

  • Payment is due at checkout. We currently only accept PayPal or links as another option.



4. Returns & Refunds

  • Please refer to our [Return & Refund Policy] for detailed information.

  • Personalized/custom dioramas are non-refundable unless they arrive damaged or defective.


5. Intellectual Property

  • All designs, photography, and creative content on our website/shop are the property of Story Trunks.

  • You may not reproduce, resell, or redistribute our dioramas, images, or materials without prior written consent.


6. Safety Disclaimer

  • Dioramas may contain small, delicate pieces. Always supervise young children when interacting with them.

  • Story Trunks is not responsible for misuse that results in damage or injury.


7. Limitation of Liability

  • We make every effort to ensure your order is perfect. However, we are not liable for indirect losses, such as delays or dissatisfaction due to shipping or external factors beyond our control.


8. Modifications to Service

  • We reserve the right to update product offerings, pricing, and these Terms of Service at any time. Changes will be reflected on our website.


9. Contact Us

If you have any questions about these Terms, please reach out to us at:
📧 madebystorytrunks@gmail.com